Whether you are all set to book your ticket or are looking for practical information after your booking, we’ve got you covered!
Book and manage your trip
All about your luggage, such as what you can and cannot bring and what to do if something goes wrong.
Deals and destinations
Searching for the best deals on flights, hotels, and more? Don't miss out on our offers to worldwide top destinations!
Ticket options and services
Check our ticket types for groups, kids, or students, and read all about travelling by public transport or our available payment methods.
Managing your booking
Check how to change, upgrade, or cancel your flight, and how to make a name correction.
Extra options for your trip
Check out all our add-on options, to make your next flight with us just a little extra special.
Refund and compensation
If your flight was delayed or cancelled, or your baggage was delayed or damaged, you might be eligible for a refund or compensation.
Get ready to travel
Check which travel documents you need to bring for a smooth start of your trip.
At the airport
When you can drop off your baggage, where the lounges are, and what travel documents to bring.
Onboard experience and services
What to expect during your flight: seats, meals, WiFi, and all other onboard services.
Travelling with kids
Here's everything you need to know for a stress-free flight and preparation for your children.
Travelling with pets
Make a reservation for your dog or cat and prepare them for their journey in the cabin or hold.
Assistance and health
Whether you need a wheelchair or want to know what to do for a child travelling alone, we’ll help you out.
Being an airline comes with a responsibility. Here’s our commitment to creating a more sustainable future for aviation.
How can we help you?
We’re here to help you with any questions or requests. Reach out to the KLM Customer Contact Centre.
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